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Websites, software and maintenance

Websites for shops and showrooms

Somebody wants to know one thing before they get in a car: have you got it, and are you open.

You are not competing with Amazon

Shops often think a website means selling online, decide they cannot beat the marketplaces on price, and skip it. That is the wrong comparison. Your website is competing with the other showroom eleven minutes away, and it is competing on one question, which is whether the trip is worth making. A Saheed Nagar or Janpath showroom is competing with the one a few streets away, and the festival weeks around Raja and Durga Puja are when that competition is decided.

The shops that do best from a website are the ones that never sell a thing through it. They get people through the door instead, and the door is where their margin lives.

What earns the trip

  • The brands and ranges you actually carry
  • A price band, so nobody arrives expecting something else
  • Whether it can be seen today, or ordered
  • Where you are, with a landmark and parking
  • A number or a WhatsApp button that gets answered now

Stock, without a stock system

Nobody expects live inventory from a showroom, and building it would cost more than it returns. What people want is a message asking whether an item is in, answered within the hour. A WhatsApp button on every product page does that for the price of nothing.

Festivals

A shop’s year has three or four weeks that matter more than the rest combined. A page you can point an advert at, changed the week before, is worth more than a permanent site that never changes.

We set it up so you can change the offer yourself, because you will want to change it on a Sunday.

What it costs

A shop site with your ranges, directions, hours and WhatsApp is a Starter plan: ₹12,000 to build and ₹9,000 a year. A showroom carrying several brands, each wanting its own page, is Business at ₹30,000 and ₹18,000.

Prices do not include GST.

The map listing does more than the site

For a shop, most of the value is in the Google listing rather than the website: the hours, the photographs, the reviews and the directions all live there, and that is where somebody standing on a pavement makes their choice.

The website’s job is to be what the listing points at, and to agree with it. Same name, same address, same hours. When those disagree Google trusts neither and you drop out of the box where the decision happens. We set the listing up and keep the two in step, on every plan including the cheapest.

Reviews, and answering them

A shop with forty reviews and no replies looks absent. A shop that answers every review, including the bad ones, reads as a business somebody is running. It takes a few minutes a week and it moves the number that customers actually look at.

  • What these businesses tell us

    • People ring to ask whether something is in stock
    • Customers drive to the wrong branch
    • The festival offer is on a poster and nowhere else
  • What the site needs

    A page for each brand or range you stock

    Sets out what is on the floor and roughly what it costs, so a customer knows the drive is worth making.

    A WhatsApp button on every product page

    A customer asks whether an item is in before setting off, and you answer from behind the counter.

    A directions and parking block

    Gives the landmark people navigate by and says where to leave a car, which is most of what a first visit needs.

    A festival offers page you edit yourself

    Put the Raja or Durga Puja offer up the week it starts, from a phone, without waiting on anybody.

  • Most of these start on the Starter plan. See the plans

  • Questions people ask

    Should we sell online too?

    Only if you are ready to pack and ship every day. Most showrooms make more from getting people through the door. We will say so rather than sell you a shop you will not use.

    Can we show live stock?

    Not without a stock system, and buying one to feed a website is the wrong way round. A WhatsApp enquiry answered in an hour does the same job.

    We have three branches. One site or three?

    One site, a page for each branch, each with its own hours and directions. Three sites split your search reputation three ways.

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