Online stores

A shop on your website, so customers can buy from you directly, at any hour. An ecommerce site, in the usual phrase, though nobody outside the trade calls it that.

What you get

• A page for each product, with pictures and prices
• Payment by UPI, card and net banking
• Delivery charges worked out at checkout
• Orders sent to you by email as they come in
• GST invoices for your customers

How long it takes

Four to six weeks for most stores, against two to three for an ordinary website. The building is not what takes the time. Waiting for product photographs, descriptions and prices is, which is why we agree who is doing that before anything starts.

Who puts the products in

Somebody has to write a description and take a photograph for every item you sell. Your staff can do it, or we can, and it is worth deciding early because it is usually the difference between a store that opens in a month and one that sits half finished for six. We set the pattern up with the first batch and show whoever is continuing it. Adding products later needs nobody but you.

Returns, refunds and delivery

The policy is yours to set. What we do is put it somewhere a customer can find it before they buy, which is what stops most of the arguments, and set the payment side up so you can refund an order from your own dashboard without ringing anybody. Delivery charges are worked out at checkout, by weight or by area or a flat rate, whichever suits what you sell.

Backed up every night

Every other site we look after is backed up once a week. A shop is backed up every night, so the most you could lose is a day of orders.

What it costs

Payment gateway fees, usually about 2% of each order, are paid by you straight to the gateway. Prices do not include GST.