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Websites, software and maintenance

Website security and backups

Bots try every website, every day, looking for one nobody has updated. That is how most small business sites get broken into.

What we do every month

  • Update the software the site runs on, so known holes are closed
  • Back the whole site up every week, and keep two weeks of copies
  • Watch the site day and night, so we hear before you do
  • Keep your SSL certificate valid, so browsers do not warn your visitors away

Why it is nearly always the same story

Nobody picks your website out. Bots work their way across the internet trying known weaknesses on every site they meet, and a site left alone for a year is exactly what they are looking for. Updating every month is most of the problem solved.

The weekly backup covers the rest. If something does get through, we put back a clean copy instead of rebuilding from nothing.

If it has already happened

We take on hacked sites that are not ours. We clean it, close the way in, and hand it back with a backup that works. See fixing a broken website.

What it costs

Included in every care plan, at no extra cost. If you are not with us and your site has been broken into, a repair is ₹15,000 to ₹25,000. Prices do not include GST.

  • Questions people ask

    What if the site gets hacked anyway?

    We put back a clean copy from the weekly backup and close the way in. That is included if you are on a plan. Nobody can promise a site will never be broken into, and anybody who does is selling something. What can be promised is that it is updated, backed up and watched, which is most of the risk gone.

    How often is the site backed up?

    Every week, with two weeks of copies kept, so there is always a version from before whatever went wrong. Store plans are backed up every night instead, because a day of lost orders costs more than a day of lost pages.

    Do you cover sites you did not build?

    Yes. If your site has already been broken into we clean it first and quote for that separately, then it goes on a plan like any other.

Get in touch

A new website, or someone to look after the one you have.
Tell us which, and we will come back the same working day.

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